Contact Us

If you have any issues with your Safety Pin Safe Personal Alarm, we would be happy to assist.

We are based in Melbourne, Australia and have a thorough returns policy.

General Enquiries fill in the form below or email us at:

info@thesafetypin.com.au

PR & Media Enquiries:

Flaunt Marketing | ellen@flauntmarketing.com.au

12 MONTH WARRANTY

We try to ensure your new product is free from defects in materials and workmanship for the period stated above, from the date of purchase, provided that the product is used in accordance with accompanying recommendations or instructions where provided. This warranty is in addition to your rights under the Australian Consumer Law. We will provide you with your choice of a refund, repair or exchange (where possible) for this product if it becomes defective within the warranty period. We will bear the reasonable expense of claiming the warranty. This warranty will no longer apply where the defect is a result of alteration, accident, misuse, abuse or neglect.